Our Process
Gilligan Contracting has been in business for over 15 years, and in that time, we have refined a process that we have found works well for our clients. Gilligan Contracting does not rely on high pressure sales tactics or over the top sales pitches. Instead, we focus on taking the necessary time to hear the needs and desires of our clients first. Then we proceed with a proven process that will turn your dreams into reality.
Our process begins as soon as you contact us. To get in touch you can go old-school and ring us up at our office, use our website to schedule a consultation for a specific project, or shoot us an email on our contact page for general questions. First, we will request a brief overview of the desired work and pictures of the existing space. This information lets us begin to scope the job so that we can provide solid feedback during the consultation. Once we receive this information, we typically schedule a phone consultation within 24 hours.
During the initial phone consultation, we will discuss your project in greater detail. We have a series of questions we will work through to make sure Gilligan Contracting is the right fit for your project. Then we’ll discuss a budget bracket and schedule an on-site visit. Prior to the site visit, we will email you a few resources for you to review.
A site visit with us usually takes between 30 minutes to an hour. We give 30-minute windows of arrival due to unpredictable traffic in the Washington, DC metropolitan area. If we anticipate arriving outside of our window of arrival, we will promptly notify you with a call or email. Once we arrive we will go over your project and take detailed information and measurements. We will begin to discuss key material selections to determine how we can work within your budget (although most material selections will be done once a decision to proceed with Gilligan Contracting has been made). We will also determine if your project will require any design or engineering work and the estimated costs associated with those services.
After the site visit, a representative from Gilligan Contracting will call you within 5 business days with a refined budget bracket and an estimate of any upfront costs if design or engineering work is needed. We are happy to address any additional questions or concerns. If you decide to move forward with Gilligan Contracting, and no design/engineering plans are required, we will arrange additional site visits for our trades (e.g., lighting, flooring, plumbing) to review the project. Otherwise, if design/engineering work is required, we will proceed with facilitating meetings with our design and/or engineering professionals and start to develop plans for your project. We will also consult with you about material selections and provide you with a list of our preferred vendors and products to help you make a decision.
Once the design/engineering and material selection process is complete, we will be able to accurately price your project and present the grand total to you. At that point, we can make changes to the materials or the scope of work to fit your desires and budgetary needs. After any final changes are made to materials or scope, Gilligan Contracting will provide you with a detailed proposal and contract for review, including an estimated start date and completion time. For most projects, we usually begin working within 3-4 weeks after a signed contract.
Visit our FAQ page for answers to frequently asked questions. Please feel free to contact us with any additional questions about our process. We look forward to working with you!
